We want you to be completely satisfied with your purchase. We accept returns up to 365 days from date of shipment on items that are in new and unused condition. If the item was purchased by the case, the return of unopened bags is allowed. eGift cards are not eligible for return.
If you live within the continental U.S., we offer free return shipping, however, we charge a $6.95 restocking fee for all items or a $9.95 restocking fee if returning bundles. In the unlikely event you receive defective or damaged products, we will gladly provide replacement products at no additional cost.
All refunds and returns need to have prior approval by our Customer Service team. If you wish to return a product, please contact us at 844-223-6248 or via our Contact Us page to obtain a return authorization and receive further instructions. Please note, you will need a receipt or proof of purchase to complete a return.
Once a return label has been issued by our Customer Service team, you have 10 business days to complete your return. Return labels not used within the 10 business day time period will be null and void and not eligible for re-issue.
REFUNDS (IF APPLICABLE)
A member of our Customer Service Team will notify you via email once we have received your returned item. Approved refunds will be processed and a credit will automatically be applied to your credit card or original method of payment within 5 business days. If you have any questions or concerns regarding your refund, please Contact Us and we will be happy to assist you!